PLANS CURRENT ISSUES

UNDERSTANDING YOUR GREAT AMERICAN ACCOUNTS

Great American Pure Flix and GFam+ are both part of the Great American Media family. To make things easier, we use a unified login system, your Great American Account, across both platforms.

Pure Flix Familia, while part of the Great American Media family of brands, is a separate subscription service created specifically for Spanish-speaking audiences and therefore requires its own dedicated account and login credentials.

One Account for Great American Pure Flix and GFam+

  • When you sign up, you create a single Great American Account. You can use the same email and password to log in to either platform, GFam+ or Great American Pure Flix.
  • You can also choose to not use the same email, creating two separate Great American Accounts, one for each service. This would be possible by using a different email for each service during the signup process.

Subscriptions Are Platform Specific

  • One account gives you access to GFam+ and Great American Pure Flix, but your subscription determines what you can watch:
    • A subscription to GFam+ gives you access to GFam+ content only.
    • A subscription to Great American Pure Flix gives you access to Pure Flix content only.
    • A subscription to Pure Flix Familia gives you access to Familia content only.
  • If you want to enjoy all three libraries, you'll need separate subscriptions for each platform.

Shared Account Info

  • When you use the same account for Great American Pure Flix and GFam+:
    • Changes to your email, password, or other account details will apply across both platforms.
    • You only need to manage one account login, even if you subscribe to both services.
    • You can log in at pureflix.com or gfamplus.com to manage your account. Both sites allow you to access your account settings even if you don't have an active subscription for that service. 

Logging In vs. Watching Content

  • Logging in doesn't mean you can automatically view. You'll need an active subscription for the platform you are trying to watch.
  • Example: You may be able to log in to GFam+ using your Pure Flix account, but without a GFam+ subscription, you won't be able to stream content. The same applies to Pure Flix.
  • Pure Flix Familia works a little differently. While it is part of the Great American Media family, Pure Flix Familia has its own account and subscription experience and is not linked to the same account used for GFam+ and Pure Flix. To watch Pure Flix Familia content, you'll need an active Pure Flix Familia subscription and the corresponding Familia account credentials.
How are GFam+, Pure Flix and Familia different?
GFam+, Pure Flix and Pure Flix Familia are distinct services with different viewing experiences. Pure Flix is an on demand library of content that you can stream instantly, while Pure Flix Familia offers an on demand library experience featuring content exclusively in Spanish. In contrast, GFam+ is a live channel feed that provides an experience similar to traditional TV, curated with familiar favorites.
I have an existing account, how do I sign up for the other service?
Depending on the service you want to subscribe to, you will need to access the corresponding signup page. Note: For Great American Pure Flix and GFam+, if you use an email address already associated with a Great American Account, you will be asked to log in to that account to continue. Pure Flix Familia requires its own separate account.
I have logged into GFam+ but I don't have a subscription, how do I sign up?
Since you have logged in using a Great American Account login, you will use that same login to complete your subscription purchase.
  • You will need to access the GFam+ signup page by going to account.gfamplus.com/signup
  • The same process works for anyone logged into Pure Flix who does not have a subscription. You will need to go to signup.pureflix.com to complete your purchase.
I accidentally changed my existing subscription to a different service when I meant to purchase a new one, how can I fix this?

Don't worry, in rare occasions this can happen! If you accidentally changed a subscription you did not intend to, contact us and we will be able to assist you.

I want all subscriptions; do you offer bundles?

Good news, Bundles are coming soon! This will create an even easier sign up process giving you access to both great services!