Supported iPhones & iPads
Pure Flix Familia supports iOS 16.6 or later.
To check for software updates:
- Open "Settings".
- Select "General".
- Select "Software Update".
- Verify that your device has the latest software update available for it.
Installing Pure Flix Familia
- Open the "App Store".
- Select search or the magnifying glass.
- Search for "Pure Flix Familia".
- Select "Get" or the cloud icon next to the app.
- Open the app when the download is complete.
- Sign in with the email address and password for your Pure Flix Familia account.
iPhone & iPad Troubleshooting
Step 1 Check your software version
- Open "Settings".
- Select "General".
- Select "Software Update".
- Verify that your device has the latest software update available for it.
Note: Pure Flix Familia requires iOS 16.6 or later.
Step 2 Uninstall the app
- Find Pure Flix Familia on your device's Home Screen.
- Touch and hold the app.
- Select "Remove App", then "Delete App".
- Select "Delete" to confirm.
Step 3 Reinstall the app
- Open the App Store and search for "Pure Flix Familia".
- Select the cloud icon next to the app.
- When the download is complete, restart your device.
- Open Pure Flix Familia, sign in, and try the app again.
Turn closed captions on or off
- Play a title.
- Tap the screen and select the square box.
- Select "Subtitles".
- Select an available caption language to turn captions on or "Off" to turn them off.
How to use the app
- Home: Select "Home" to return to the app homepage.
- Browse: Select "Browse" in the app to view categories.
- Search: Select the magnifying glass and enter a title in the search bar.
- Add or remove a saved title: Select the heart on the poster while browsing, or open the title and select its heart. A filled heart indicates that the title is in "My List"; an outline indicates that it is not.
- View saved titles: Select "My List".
- Sign out: Select the account icon, then "Sign out".