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WEB BROWSER: HOW TO CLEAR CACHE

To clear the cache/history from your browser, do the following:

Firefox

Android Mobile:

  1. Tap the three dots in the bottom right corner.
  2. Select "History".
  3. Tap the trash icon in the top right corner.
  4. Select "Everything".

Apple Mobile:

  1. Tap the three dots in the bottom right corner.
  2. Select "History".
  3. Tap the trash icon in the bottom left corner.
  4. Select "Everything".

Computer:

  1. Click the three lines in the top right corner.
  2. Click "Library".
  3. Click "History".
  4. Click "Clear Recent History".
  5. Set the time range to "Everything".
  6. Select "Clear Now".
Google Chrome

Android Mobile:

  1. Tap "Customize and Control Google Chrome" in the top right corner (three vertical dots).
  2. Tap "History".
  3. Tap "Clear Browsing Data".
  4. Make sure "Basic" is selected.
  5. Make sure "Time Range" is set to "All Time".
  6. Make sure "Browsing History", "Cookies and Site Data", and "Cached Images and Files" are selected.
  7. Tap "Clear Data" (this may take a few minutes).
  8. When finished, tap the X in the top right corner.

Apple Mobile:

  1. Tap "Customize and Control Google Chrome" in the bottom right corner (three dots).
  2. Tap "History".
  3. Tap "Clear Browsing Data".
  4. Make sure "Time Range" is set to "All Time".
  5. Make sure "Browsing History", "Cookies and Site Data", and "Cached Images and Files" are selected.
  6. Tap "Clear Browsing Data".
  7. Tap "Clear Browsing Data" again to confirm (this may take a few minutes).

Computer:

  1. Click "Customize and Control Google Chrome" in the top right corner (three vertical dots).
  2. Click "History" (this will open another box).
  3. Click "History" again in the new box.
  4. A new window will appear.
  5. Click "Clear Browsing Data" on the left side.
  6. Make sure "Basic" is selected.
  7. Make sure "Time Range" is set to "All Time".
  8. Make sure "Browsing History", "Cookies and Site Data", and "Cached Images and Files" are selected.
  9. Click "Clear Data".
  10. This will take you to a settings page.
Microsoft Edge

Android Mobile:

  1. Select the three dots in the top right corner.
  2. Select "History".
  3. Select the trash icon.
  4. Set "Time Range" to "All Time".
  5. Select "Clear Data".

Apple Mobile:

  1. Select the three dots at the bottom center.
  2. Select "History".
  3. Select the trash icon.
  4. Set "Time Range" to "All Time".
  5. Select "Clear Now".
  6. Select "Clear Now" again to confirm.

Computer:

  1. Click the three horizontal dots in the top right corner, below the X used to close the browser.
  2. Click "History" (keyboard shortcut: CTRL + H).
  3. Click "Clear History" in the top right corner.
  4. Verify that browsing history, cookies and saved website data, and cached data and files are selected.
  5. Click "Clear" below the boxes.
  6. A progress bar will appear below.
  7. When the bar disappears, close the browser.
Safari

Apple Mobile:

  1. Go to "Settings".
  2. Select "Apps".
  3. Scroll down and select "Safari".
  4. Scroll down and select "Clear History and Website Data".
  5. In the pop up menu, select "All History".
  6. In additional options, turn on "Close All Tabs".
  7. Select "Clear History".

Computer:

  1. Click Safari in the upper left corner of your screen. In the menu that appears, click "Preferences".
  2. In the window that appears, click the "Privacy" tab. Click "Remove All Website Data".
  3. Click "Remove Now" in the confirmation window.

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